How NajamStanova works

Where listings come from

• Real-estate agencies: our bot politely visits agencies' public websites and takes only the facts, such as rent, size, rooms and location. Every card links to the original ad on the agency's site.
• Owners: owners and people authorised to rent out a property post listings directly with us, for free. Direct listings get priority in the default order, and when the same flat is also advertised by an agency, we show the direct listing.

We don't take listings from the big classifieds sites and portals. We write the short card summary ourselves from the facts, and photos load from the agency's own site.

How we order listings

The default order, "Recommended", puts listings that state more first. A listing gets points for being:

• from the owner: 2 points, plus 1 when its kitchen and bathroom photos are labelled,
• with at least 3 photos: 2 points,
• with bills and deposit stated: 2 points,
• with size and floor stated: 1 point,
• seen at the source or confirmed by the owner in the last 48 hours (checked once a day): 1 point,
• in an exact neighbourhood: 1 point.

On equal points the newer listing comes first. Price and which agency posted it don't affect the order, and for now nobody can pay for a better place; if we ever offer that, such listings will be clearly labelled and we'll say so here. The other orders (newest, price, €/m², size, most facts, shortest trip) do exactly what their names say; a short explanation of each sits next to the "Sort" menu.

What "Seen at the source … ago" means

Indexed listings show when we last saw the ad on the agency's site, e.g. "Seen at the source 3 h ago". It means the ad was live at that time, not that the flat is still available. Confirm availability with the advertiser.

Direct listings show the date they were posted. They run for 30 days unless the owner renews them.

Price in the area

The "Price in the area" bar shows where a flat's rent sits compared with similar listings:

• we compare with listings in the same room group and the same neighbourhood that were live in the last 90 days,
• if there are fewer than 12, we compare with the whole district, and then with the price per m² across Zagreb,
• when the listing and enough comparable listings state their size, we compare the price per m², otherwise the rent,
• the same flat advertised in several places counts once,
• if there still isn't enough data, there's no bar. Houses and rooms never get one.

The labels are "Below the usual range", "Within the usual range" and "Above the usual range". They are based on asking rents in listings, not a valuation. The number of listings, the area and the period are in the listing details, under "How do we work this out?".

The "New" and "Price down" labels

• "New": we first saw the listing less than 48 hours ago. Listings from a newly added site don't get this label on the first pass, because they're new to us, not new on the market.
• "Price down": the rent dropped by at least €20 or 3%, and we saw the previous price for at least 3 days. The label stays for 14 days. We record price increases but don't label them.

Unknown is not zero

If a listing doesn't state utilities, deposit, agency fee, pets, number of bedrooms or energy class, we show "not stated". We never assume the most attractive answer.

We add utilities to the rent only when they're included or estimated. Otherwise you'll see, for example, "Known monthly costs: €750 + utilities". A "2-room" flat means two rooms, not two bedrooms.

The rent estimate and market numbers

• The rent estimate shows the range of asking rents from real long-term rental listings in the last 90 days. The range is the middle half of the listings: a quarter ask less, a quarter ask more. When we know the size, we calculate per m².
• “Zagreb in numbers” shows rents by neighbourhood and other stories from the same listings, with the method, the number of listings and the period next to every chart.
• In “My listings”, owners see how many searches in the last 30 days included their neighbourhood. We show the number only from 50 searches, and it counts searches, not people.

Alerts about new listings

On any search, neighbourhood page or the list of new listings you can click “Notify me” and choose how you want to hear about new listings: with a notification on that device, or by email, either as they arrive (at most one email an hour) or once a day at 7:00. We check for new listings every 15 minutes between 6:00 and 23:00, and anything we find overnight arrives in the morning. For email you confirm your address first, and an email arrives only when there are new flats.

Alerts are free and need no account. We only tell you about listings that appeared after you saved the search, and each one only once. Every email has a link to edit the alert or unsubscribe with one click. You turn device notifications off with the management link you get when you switch them on, or in your browser settings. On iPhone, notifications work once you add the site to your Home Screen; until then, choose email.

Free, and how we'll make money

Searching and posting listings are free for tenants and owners alike. Basic use will stay free.

Later, we plan to show ads and offer paid boosts for listings. Paid placements will always be clearly labelled "Featured".

Staying safe

Never pay a deposit or rent before you've seen the flat and signed a contract. If a listing looks suspicious, report it with the "Report listing" button.

We don't collect rent or deposits, and we'll never ask you to pay them through us.