What should a tenant handbook include?

What tenants otherwise ask by message: the Wi-Fi name and password, where the meters and main valves are, how the heating works, when the bins go out, who the building representative is, how rent is paid and who to call when something breaks. We add the emergency numbers.

Do you store my data?

No. The handbook is put together in your browser and never sent to us. If you tap “Save in this browser”, the form stays on this device only until you delete it.

Who sets the house rules?

General rules are set by the national house-rules regulation (Pravilnik o kućnom redu u zgradama), and special rules by the building's co-owners. Copy into the handbook what applies in your building.

For landlords

Tenant handbook

Everything a new tenant needs in the first week, on one sheet: Wi-Fi, meters, heating, bins, house rules and who to call. Fill it in once, then print it or save it as a PDF.

The flat

Address

Neighbourhood (cover picture)

Wi-Fi

Network name

Password

Meters and valves

Electricity: meter and fuses

Electricity meter number

Water: main valve

Water meter number

Gas: valve

Gas meter number

Heating and bins

Heating

Bin collection

Find the collection days for your address on Čistoća's page (in Croatian).

The building

Building representative

Representative's phone

House rule

Another rule

And a third

General rules come from the national house-rules regulation and special ones from the co-owners. What they cover is in our house-rules guide.

Contacts

Owner

Owner's phone

For repairs

Phone for repairs

Rent and other notes

Paying the rent

Make a rent receipt with our receipt tool.

Notes

The handbook is put together in your browser and never sent to us. Only what you typed gets printed.

Print preview

Tenant handbook

Welcome!

Contacts

Emergency numbers

112 single emergency number
192 police
193 fire brigade
194 ambulance

Emergency numbers from: Ravnateljstvo civilne zaštite (civilna-zastita.gov.hr). Everything else was filled in by the owner.

Questions

What should a tenant handbook include?: What tenants otherwise ask by message: the Wi-Fi name and password, where the meters and main valves are, how the heating works, when the bins go out, who the building representative is, how rent is paid and who to call when something breaks. We add the emergency numbers.
Do you store my data?: No. The handbook is put together in your browser and never sent to us. If you tap “Save in this browser”, the form stays on this device only until you delete it.
Who sets the house rules?: General rules are set by the national house-rules regulation (Pravilnik o kućnom redu u zgradama), and special rules by the building's co-owners. Copy into the handbook what applies in your building.

Letting plan: every step from the ad to move-in